CARGO CLAIMS: We will work hard to get your claim settled as fairly and quickly as possible. After we receive and register your claim, we will assign it a claim number. In order that we might provide you with the fastest possible claim service, please fax any documents to support your claim to our Claims Department at (812) 526-2095. Every effort will be made to settle your claim as quickly and fairly as possible. Your assistance in providing all necessary documents will enable us to accomplish this. For further inquiries, call us at (800) 633-7766 or locally at (812) 526-9737. IMPORTANT NOTE: All freight charges must be paid in full. CTI does not permit offset for freight claims. CLAIMS FORM: cargo-claim.pdf